Clinical Operations

PERSONAL ASSISTANCE CAREGIVER (PAC)

Dallas, Texas
Work Type: Contract
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PERSONAL ASSISTANCE CAREGIVER (PAC)

OVERVIEW
As a Personal Assistance Caregiver (PAC) at Madea Home Care Services, you will have the opportunity to make a positive impact on the lives of adults 18 years or older, seniors, and veterans in your community. We provide a wide range of non-medical services that help our clients live independently and safely in their own homes. Our PACs are responsible for providing personal care, companionship, meal preparation, medication reminders, and light housekeeping. PACs are passionate about providing exceptional care to our clients and are committed to making a difference in their lives.

POSITION STATUS
Full-Time or Part-Time hours available
Overtime available upon supervisor approval
Multiple locations in DFW and surrounding areas

KEY RESPONSIBILITIES:
• Personal Care Assistance: help with daily living activities such as bathing, grooming, and mobility assistance to ensure our client’s safety and comfort.
• Companion Care: social engagement, conversation, and companionship to support emotional well-being and prevent feelings of loneliness and isolation.
• Meal Preparation: assistance with planning and preparing nutritious meals, catering to specific dietary needs or preferences to promote health and vitality.
• Light Housekeeping: keeping the home environment tidy and safe, including tasks like laundry, vacuuming, dusting, and organizing.
• Medication Reminders: assisting clients in maintaining their medication schedules to ensure proper adherence to doctor-prescribed routines.
• Transportation Services: safe transportation to medical appointments, social activities, shopping, errands, promoting independence and accessibility.
• Errands and Shopping Assistance: helping with grocery and household items shopping, prescription pickups, and other essential errands.
• Respite Care for Family Caregivers: temporary relief for family caregivers, providing peace of mind and ensuring their loved ones are in capable, caring hands.

QUALIFICATIONS:
• Must be 18 years of age or older.
• High school graduate or general educational development (GED) equivalent.
• Able to provide a physical copy of driver’s license and Social Security card.
• Must pass a comprehensive background check, fingerprint screening, drug screening, Employee Misconduct Registration (EMR) check and Nurse Aide Registry (NAR) check. Continued employment and contracting opportunities are contingent upon adherence to all required screening standards and full participation in periodic and random drug testing in accordance with Madea Home Care Services policies, procedures, and applicable state and federal regulations.
• Possess a valid driver's license and valid auto insurance.
• Reliable vehicle for transportation.
• Must have at least two professional references.
• Ability to treat and care for clients and their property with dignity and respect.
• Ability to communicate with clients and their families in a courteous and congenial manner.
• Ability to demonstrate job proficiency during orientation visits.
• Willing and able to work at least two weekly shifts with the same client(s) to provide consistent care and build strong relationships.
• Complete any compliance, license, or registration required by federal, state, or local regulations.

REQUIRED COMPETENCIES:
• Compassion and empathetic care
• Reliable and punctual
• Clear and respectful communication
• Patient and calm demeanor
• Physically capable of assisting with daily tasks
• Attentive to client needs and changes
• Maintains privacy and confidentiality
• Flexible and adaptable
• Works well with families and care teams
• Basic home safety awareness

WORK ENVIRONMENT/CONDITIONS
• Work performed in clients’ homes.
• Frequent standing, bending, lifting, and mobility support required.
• Exposure to various home environments.

PHYSICAL DEMANDS
PACs may be required to lift or move clients, and they must be able to perform tasks such as assisting with walking, bending, standing for extended periods. Ability to lift 25-50 lbs. and perform physical caregiving duties.

TRAVEL REQUIRED
This position requires regular travel to provide in-home care and support services to clients. The PAC must be able and willing to travel to clients’ residences as needed, which may include multiple locations within the designated service area.

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change any time with or without notice.

MISSION ALIGNMENT
At Madea Home Care Services, Personal Assistance Caregivers (PACs) play a vital role in delivering compassionate high-quality, client-centered home care. Every team member contributes to our mission of enhancing independence, safety, and dignity for the individuals we serve.

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GENERAL QUESTIONS
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ACKNOWLEDGEMENTS
ACCURACY OF INFORMATION
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BACKGROUND CHECK & ELIGIBILITY ACKNOWLEDGEMENT
I understand that employment or contracted services with a Texas home care agency may be contingent upon the results of a comprehensive background check. I authorize the agency to conduct all required background checks, including but not limited to:
  • Criminal history checks
  • Employee Misconduct Registry (EMR) check
  • Nurse Aide Registry (NAR) check
  • Office of Inspector General (OIG) Exclusions check
  • Fingerprinting (if required)
  • Any other screenings/checks required by state and federal regulations.
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AT-WILL ACKNOWLEDGMENT
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